Your Order Journey
Every SHIBUI piece follows the same path — from a base garment made in Vietnam, Cambodia or India, to hand-dyeing in Kyoto, then out into the world. Below is the full journey, stage by stage, including exactly which emails you'll receive and when. Drag the tracker to see where any order stands at any point.
Order #SH-10482 · Iron-Black Oxford Shirt, Size M
Live progress example
Estimated delivery
Aug 24 – Aug 31
↑ Click any stage above to preview where this example order would be in its journey.
The full journey, stage by stage
Some stages happen quietly in our studio. Others trigger an automatic email so you always know where your piece stands. Here is every stage in order, with a preview of the actual email where one is sent.
Payment is taken at the time of order. For 24 hours you can change the size or colour, or cancel; after that, your specification — size, colour, piece — is locked in.
Your SHIBUI order is confirmed — #SH-10482
Thank you for your order. We have received your payment, and your Iron-Black Oxford Shirt (size M) will be queued for production once your 24-hour change window closes. Estimated completion: 6–8 weeks. You can still amend size or colour within 24 hours — just reply to this email.
Your base garment — made in Vietnam, Cambodia or India — is prepared for dyeing. SHIBUI does not weave fabric or sew garments. Kakishibu from Minami-Yamashiro, Kyoto is measured out and, if needed, freshly fermented for your specific dye batch.
The longest stage. Multiple kakishibu applications and sun-oxidation cycles take place over one to three weeks — drying time between layers can't be rushed, and weather affects oxidation speed.
Your piece is being hand-dyed in Kyoto
Your kakishibu dyeing process has now begun. This stage typically takes 1–3 weeks depending on oxidation cycles and weather. No action needed — we'll write again once dyeing is complete.
After dyeing, your piece is given its final drying, finishing and pressing in Japan. Quality inspection follows — checking stitch integrity of the base garment, dye evenness, and sizing accuracy.
Final inspection takes place in Japan. Each piece is individually wrapped in acid-free tissue with kakishibu-specific care instructions, then dispatched via DHL Express with full tracking.
Shipped — your piece is on its way (AWB 1Z9X4...)
Your order has left our studio in Kyoto via DHL Express. Estimated international transit: 4–10 business days. Track your shipment using the link below. Note: import duties may apply on arrival depending on your country.
Your package clears import customs in your country — timing here depends entirely on local regulations, not on us. Once cleared, DHL completes final delivery to your door.
Delivered — welcome to SHIBUI
Your piece has arrived. We recommend unwrapping it in indirect sunlight — the first thing kakishibu does in fresh air is begin to deepen. Full care instructions are attached.
Where your piece travels
SHIBUI does not weave fabric or sew garments. Each piece begins as a finished base garment made in Vietnam, Cambodia or India, which we then hand-dye in Kyoto.
Vietnam · Cambodia · India
Base garments
Kyoto, Japan
Kakishibu sourcing and hand-dyeing
Kyoto, Japan
Finishing, inspection & packing
Your address
DHL Express, worldwide
Every order starts this same journey — paid at order, hand-dyed in Kyoto, and shipped to you with updates the whole way.